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Changes to how you report a problem on a street or request containers and bags

We have made some changes to make it easier to report a problem on a street (e.g. full litter bins, dog fouling), missed rubbish or recycling collections, and to how you order new recycling containers or bags.

You can report issues or request a service from us by downloading the Love Clean Streets app or reporting it online through My Islington, which is the new customer account where you can also access more services like council tax. By registering you can also track the progress of your report online. 

If you use this service, please help us to improve things in future by completing a short survey to let us know what you think.

May bank holiday services

Find our opening times and changes to services over the May bank holiday, including revised rubbish and recycling collections, parking restrictions and customer contact centre hours. 

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Waste Reduction and Recycling Plan 2023-25

How our Waste Reduction and Recycling plan 2023-25 will help Islington reach net zero carbon emissions by 2030.

In June 2019, Islington Council declared an environment and climate emergency and promised to work towards making Islington net zero carbon by 2030. Reducing, reusing and recycling waste is a key part in tackling this emergency.

Our Waste Reduction and Recycling Plan 2023-25 sets out how Islington will meet waste and recycling goals as part of its work to tackle the climate emergency.

Our four recycling and waste objectives

  • Objective 1: Reduce waste focusing on food waste and single-use packaging
  • Objective 2: Maximise recycling rates
  • Objective 3: Reduce the environmental impact of waste activities (greenhouse gas emissions and air pollutants)
  • Objective 4: Maximise local waste sites and ensure London has sufficient infrastructure to manage all the waste it produces.

Reaching our recycling target

To help create a cleaner, greener, healthier borough, we have set a target of recycling 40 per cent of the household waste it collects by 2030.

Making sure that recycling is easy and accessible for residents on estates is at the heart of this, and we plan to invest £2 million over the course of three years to ensure that facilities on estates are clean, well-maintained, and easy to use.

We will also:

  • expand food waste recycling collections to all suitable purpose-built blocks of flats and are trialling food waste collections for residents living in flats above shops.
  • work with businesses and partners to make sure that by 2030 the council recycles 75 per cent of the commercial waste it collects.
  • create a zero emissions recycling and refuse fleet by 2030, by continuing to reduce the overall size of the fleet and by investing in more zero emissions vehicles.    

Read the full plan in the 'useful documents' section for more on how we will meet our objectives and help us all reach net zero carbon in Islington by 2030.

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